Frequently asked questions

A personalised book written from your real memories: the novel of your love story, a tribute biography of someone you love, or your own memoir. It reads like a real book, with chapters, scenes and dialogue, and it is written in British English.

Yes, the writing is AI-assisted and we say so clearly. Your Story Director is an AI interviewer, not a human biographer. You review the entire text and request corrections before approving it, and nothing is printed before your approval.

No. Your first 5 messages need no account and no card. Creating an account, completing your brief and reading your first page are free. You pay only when you start writing the full book.

The digital edition starts at £29. Printed hardback packages start at £55 for a love story or tribute book and £95 for a memoir. Prices are in pounds sterling and include VAT where applicable and delivery within the UK. There is nothing extra to pay at checkout.

The digital edition is usually ready within 48 hours of payment and a complete brief. Printed books are usually dispatched within 7 working days of your final approval, then printing and tracked delivery within the UK are estimated at 6 to 9 working days. Plan ahead for a birthday, anniversary or Christmas.

Yes, as many as you like, in every package. Photos are optional: you can complete and order your book without any.

Printed books are printed in the UK and delivered to addresses in the United Kingdom. Digital editions (PDF and EPUB) can be downloaded anywhere.

Each book is made to order from your memories, so once writing has started it cannot be cancelled or refunded, except as described in our Terms of Sale and where UK consumer law gives you a right to a remedy. Before you pay, the conversation and your first page are free so you can decide with confidence.

Your book is yours to read, keep and give. Your memories are used only to write it. You can delete your project and your account from your space at any time.